FAQS
You Asked, We Answered
WHAT CAN I DO IF I WANT TO GET SOLD OUT ITEMS?
WHERE CAN I PLACE AN ORDER?
Sold out: Item is currently unavailable for purchase
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Unfortunately, not every style will be restocked. However, you can use the 'Notify Me' button to receive an email notification
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if the item comes back. You may also subscribe to our newsletter to receive emails when items you like come back in stock.
CAN I RESERVE AN ITEM?
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We do not accept any reservations. The items you add to your shopping bag will be kept for as long as the product is available. However, these items are not placed on hold and someone else may purchase the item even if it is in your cart.
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To avoid this from happening, we recommend to place an order at your convenience.
WHAT ARE THE PAYMENT OPTIONS?
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Credit / Debit Card (Amex, Visa and Master Card)
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Paypal
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Registered Mail Delivery
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Normal Mail delivery (*we won't be responsible for your missing package)
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2 - 6 business days
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During the holidays, campaign period delivery may be delayed by an additional 1-3 business days.
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For your future purchases, we offer free delivery above $250.
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Registered $3.50
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Normal mail $1.50
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We work with a private shipping service provider that is safe, efficient, and reliable.
WHAT DELIVERY OPTIONS ARE AVAILABLE?
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
HOW MUCH WILL SHIPPING COST?
WHAT SHIPPING COMPANIES DO YOU USE?
In order to return your items, your merchandise must meet the following criteria:
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Returns must be in their original condition, unworn, unaltered, and unwashed with all tags attached.
IS MY ORDER ELIGIBLE FOR RETURN?
HOW DO I RETURN MY ITEMS?
Self Shipment: Please note, you are responsible for the cost of return shipping for this option. Pack your items with the Bethari Return Label attached outside the package and postmark it to:
Receiver: Bethari Pte Ltd
Address: 60 Paya Lebar Road, #07-54 Paya Lebar Square, 409051, singapore
Bethari Pte. Ltd. (202329497M)
WHERE DO I FIND THE MEASUREMENTS OF AN ITEM?
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You can check each item's exact measurements by viewing the measurement section on the product page.
WHAT DOES 'ONE SIZE' STAND FOR?
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One Size means there's only one size available for that item. Please refer to the product’s measurements for exact sizing information.
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** 'One Size' does not mean it will fit all persons, so please make sure you have already checked its measurements.